Sales Policy

1. Product Availability

All products on Pictopis are subject to availability. We strive to maintain accurate stock levels, but in the event a product is unavailable after you place an order, we will notify you as soon as possible. You may choose to wait for the item to be restocked, replace it with another item, or cancel your order for a full refund.

2. Pricing

All prices listed on the website are in USD unless otherwise specified. Prices are subject to change without prior notice. The price applicable to a product will be the price at the time your order is confirmed.

3. Order Process

When you place an order on Pictopis, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order; it simply acknowledges that we have received it. We reserve the right to cancel or limit any order for any reason, including, but not limited to, errors in pricing or availability, or concerns about fraud.

4. Payment Terms

We accept payments through various methods, including credit/debit cards and online payment systems. Payment must be made in full at the time of order. If your payment is declined, the order will not be processed.

5. Shipping and Handling

Shipping costs and delivery times vary depending on the destination and the shipping method selected at checkout. We aim to dispatch all orders within the processing time specified on our Shipping Policy page. Please note that delivery times may be affected by factors beyond our control, such as customs delays or natural disasters.

6. Taxes and Duties

Customers are responsible for any applicable taxes, duties, or import fees that may apply to their order. These charges are not included in the product price or shipping costs and must be paid by the customer upon delivery.

7. Returns and Exchanges

If you are not satisfied with your purchase, please refer to our Return and Refund Policy page for information on how to return or exchange an item. We accept returns within a specified period after delivery, provided the product is unused, in its original packaging, and meets our return criteria.

8. Order Cancellation

You may cancel your order within a limited time frame after placing it. Once an order has been processed or shipped, it cannot be canceled. If you wish to cancel an order, please contact our customer service team as soon as possible.

9. Customer Support

For any questions or concerns about your order, please contact our customer service team at [email protected] or 843-886-2085. We are committed to providing you with the best possible service.

10. Amendments to the Sales Policy

Pictopis reserves the right to amend this Sales Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy regularly to stay informed of any updates.